Sunrise

Empower sales teams for higher revenue.

Challenge

After a 1.5-year training hiatus due to COVID-19, Sunrise needed to reactivate its sales staff to maintain its leading position in the telecommunications sector, ensure sales standards, and boost revenue.

How we helped

  • Co-creation workshop to identify current challenges and key approaches for increasing revenue.
  • Interactive learning video in three languages, explaining the Sunrise sales process in an engaging and educational way.
  • Live coaching sessions in Sunrise branches.
    Innovative, diverse, and interactive on-site training sessions.

Result

All Sunrise branch employees were reactivated to promote cross-selling and upselling, driving revenue growth. Winner of the “Connect Award” in the customer service category.

Sunrise LogoSunrise Coaching
"Training Generation Y/Z is a challenge. The younite team did an excellent job by coaching and training our branch employees and branch managers in an engaging and practical way. The learning videos they produced for Sunrise are fantastic!"
Hans Grubemann
Hens Grubenmann
Learning Specialist Sunrise