Adapting services and communication to meet today's customer needs
As a semi-government innovation provider and network partner of central Switzerland, ITZ is facing many demands and stakeholders. In addition, streamlined communication in a constantly changing environment is a major challenge.
The young team collaborates and communicates often remotely due to the pandemic. Many soft factors that are key for the team’s success and creativity were challenged due to this mode of working.
How we helped:
New ways of customer interaction and a clearly defined offering. Strengthened the umbrella brand ITZ.
CHRISTOPH LANG, General Manager
Do you need a sparring partner to rethink your current services and products? Let’s talk about innovation and how we make your business relevant for your customers in the future.